How the process works
One frame for all three services — Factory Visit, Trade Fair Companion and Import Procurement. Steps 1–5 happen online in your account; step 6 is on site; steps 7–8 close the loop.
- Submit your requirements. Products, industry, service items, destination, transport and documents — the requirement form on the service page. You receive a preliminary service plan by email automatically.
- Review candidate factories in your account. We prepare a shortlist of candidate factories with concrete details — name, address, main products, capacity and certificates — published to your account page for you to read side by side.
- Shortlist feedback and selection. You select the factories you want to visit, or tell us what to adjust (region, size, certification level) and we re-shortlist.
- Factory-visit itinerary — only after step 3. With the factories selected, you submit trip details (dates, pick-up, hotel preference, vehicle). The itinerary plan is generated with concrete hotels, addresses and vehicles.
- Service plan and itinerary confirmation. You review both in your account and confirm there; any adjustment can be written into the refine panel and re-generated.
- On-site execution. Visits, interpreting and accompanying, booth notes or factory notes, photo records — delivered per the service items you chose.
- Trip wrap-up and cooperation terms. After the trip you settle commercial terms with the supplier directly (price, MOQ, payment, lead time). We coordinate the negotiation; we never handle goods payments.
- Trade and delivery data collection. Once the cooperation terms are fixed, you complete the trade and delivery form (destination, mode of transport, import experience, forwarder, documents, receiving address) so procurement, freight and customs coordination can start.
Fees in this process
Written import-procurement assistance: USD 100 per engagement. A factory visit included in the procurement process is priced and billed separately at the unified daily rate — it is not part of the USD 100 fee. The exact amount appears in your service plan email before anything starts.
Payment in this process
The service fee is paid to us by bank transfer (T/T) or L/C, as selected when you submit your requirements. Third-party costs (goods payment, freight, customs fees, hotels, tickets, transport) are governed by the Service Boundary / Payment Method for Service Fee / Third-party costs sections on each service page — your advisor confirms every payment node with you in writing before each booking.